Privacy Policy

• Personal details such as name, phone number, email address, and delivery address provided during registration, course enrollment, or book checkout.
• Academic preferences such as target exam, category, and course selections.
• Usage data including pages visited, lectures watched, test attempts, and device information collected through analytics tools.
• Payment transaction details. We never store your full card, UPI, or bank credentials on our servers.

• To deliver live classes, recorded lectures, books, test series, and other purchased services.
• To send exam alerts, study material PDFs, and important batch updates via SMS, WhatsApp, email, or Telegram.
• To process orders, arrange courier delivery, and resolve support queries.
• To improve our platform, courses, and learning experience through analysis of aggregated usage patterns.

We do not sell your personal data. Your information is shared only with trusted service partners — such as courier companies, payment gateways, and cloud infrastructure providers — strictly for the purpose of delivering our services. We may disclose data where required by law or to protect the rights and safety of Apni Padhai and its students.

We implement industry-standard technical and organisational safeguards, including encrypted data transmission (HTTPS/SSL), restricted employee access, and secure payment processing, to protect your information against unauthorised access, alteration, or misuse.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, and maintain records for dispute resolution. You may request deletion of your account data at any time by contacting our support team.

• Access and obtain a copy of the personal data we hold about you.
• Rectify inaccurate or incomplete information.
• Request erasure of your personal data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.

Our platform is intended for students preparing for competitive examinations and is accessible to minors under the supervision of parents or guardians. We do not knowingly collect data from children under 13 years without verifiable parental consent.

We may update this Privacy Policy from time to time. Significant changes will be communicated on this page and, where appropriate, through direct notifications. Continued use of our services after changes constitutes acceptance of the updated policy.